Porto Safety Guide

Porto Safety Guide

Health, security, and travel safety information

Generally Safe
Porto is generally considered a safe destination for travelers, ranking among the safer cities in Europe. The city welcomes millions of tourists annually and maintains relatively low rates of violent crime. Most visitors experience trouble-free stays while enjoying Porto's historic charm, vibrant culture, and renowned hospitality. However, like any popular tourist destination, Porto does experience petty crime, particularly pickpocketing and theft in crowded tourist areas. The city's hilly terrain and historic cobblestone streets present unique physical challenges that travelers should be aware of. Additionally, the Douro River and Atlantic Ocean proximity require water safety awareness. By taking standard travel precautions and staying aware of your surroundings, you can safely enjoy all that Porto has to offer. The local population is generally friendly and helpful toward tourists, and the city has good infrastructure to support visitor safety, including tourist police services in key areas.

Porto is a safe city for travelers who take standard precautions against petty crime and remain aware of their surroundings in tourist areas.

Emergency Numbers

Save these numbers before your trip.

Emergency Services (Police, Ambulance, Fire)
112
Single emergency number for all services in Portugal; operators speak multiple languages including English
PSP - Public Security Police
+351 222 090 190
Non-emergency police contact for Porto; main police station located at Rua Alexandre Herculano
Tourist Police (Esquadra de Turismo)
+351 222 081 833
Located at Rua Clube dos Fenianos, 11; specialized in assisting tourists with theft, lost documents, and tourism-related issues
GNR - National Republican Guard
+351 223 209 000
Operates in some peripheral areas and highways around Porto
SOS Hotline
808 242 424
General helpline for various emergencies and information

Healthcare

What to know about medical care in Porto.

Healthcare System

Portugal has a comprehensive National Health Service (SNS - Serviço Nacional de Saúde) that provides healthcare to residents and emergency care to visitors. EU/EEA citizens with a European Health Insurance Card (EHIC) can access public healthcare at reduced or no cost. Non-EU visitors will need to pay for services or use private healthcare facilities.

Hospitals

Major hospitals include Centro Hospitalar Universitário de São João (public, comprehensive services), Hospital de Santo António (public, central location), and Hospital da CUF Porto (private, English-speaking staff). Emergency rooms (Urgências) are available 24/7. Private hospitals generally have shorter wait times and more English-speaking staff but higher costs.

Pharmacies

Pharmacies (Farmácias) are widely available throughout Porto, marked with green crosses. Many common medications available over-the-counter elsewhere may require prescriptions in Portugal. At least one pharmacy in each area operates on a rotating 24-hour schedule (farmácia de serviço). Pharmacists are knowledgeable and can provide advice for minor ailments.

Insurance

Travel health insurance is strongly recommended for all non-EU visitors and advisable even for EU citizens to cover repatriation, private healthcare, and services not covered by EHIC. Insurance should cover medical treatment, hospital stays, and emergency evacuation.

Healthcare Tips

  • Bring sufficient supplies of prescription medications in original packaging with prescriptions, as specific brands may not be available
  • EU citizens should carry their European Health Insurance Card (EHIC) for access to public healthcare
  • Save the location of the nearest pharmacy and hospital to your accommodation
  • Tap water in Porto is safe to drink and meets EU standards
  • For minor issues, visit a pharmacy first - pharmacists can often help without needing a doctor visit

Common Risks

Be aware of these potential issues.

Pickpocketing and Petty Theft
Medium Risk

Pickpocketing is the most common crime affecting tourists in Porto, particularly in crowded areas, on public transportation, and at popular tourist sites. Thieves often work in pairs or groups and target distracted visitors.

Keep valuables in front pockets or secure bags; use anti-theft bags with slash-proof material; avoid displaying expensive jewelry, cameras, or phones unnecessarily; be extra vigilant in crowds; keep bags closed and in sight at outdoor cafés
Vehicle Break-ins and Rental Car Theft
Medium Risk

Rental cars and vehicles with foreign plates are frequently targeted for break-ins, especially when luggage or valuables are visible inside. GPS devices and personal items are commonly stolen.

Never leave valuables in parked cars, even in the trunk; use secured parking garages when possible; remove all visible items from the car; avoid parking in isolated areas; take GPS units and mounts with you
Slips, Trips, and Falls
Medium Risk

Porto's historic center features steep hills, uneven cobblestone streets (calçada portuguesa), and worn stone steps that become very slippery when wet. This presents a significant risk of falls and injuries.

Wear sturdy shoes with good grip (avoid flip-flops and smooth-soled shoes); walk carefully on cobblestones, especially after rain; use handrails on steep streets and stairs; consider using Porto's funicular or trams for steep inclines; take your time navigating hills
Drink Spiking
Low Risk

While relatively uncommon, there have been occasional reports of drinks being spiked in bars and nightclubs, particularly in areas with heavy nightlife activity.

Never leave drinks unattended; watch your drink being prepared; avoid accepting drinks from strangers; stay with your group; if you feel unusually intoxicated, seek help immediately
Beach and Water Safety
Medium Risk

The Atlantic Ocean along Porto's coast has strong currents, cold water temperatures, and can have dangerous waves. Drowning incidents occur, particularly with inexperienced swimmers who underestimate ocean conditions.

Only swim at beaches with lifeguards present; obey warning flags (red means no swimming); be aware of strong currents and undertows; don't swim alone or while intoxicated; supervise children closely; consider the cold water temperature even in summer
Traffic and Road Safety
Medium Risk

Porto drivers can be aggressive, and traffic rules may not always be followed. Pedestrians need to be cautious as vehicles don't always yield at crosswalks. Narrow streets and trams create additional hazards.

Look both ways before crossing even at marked crosswalks; be alert for motorcycles and scooters; don't assume vehicles will stop; be cautious around tram tracks; if driving, be prepared for aggressive local driving styles and difficult parking

Scams to Avoid

Watch out for these common tourist scams.

Restaurant Bill Padding

Some tourist-oriented restaurants automatically bring bread, olives, cheese, or other appetizers to your table without asking. These are not complimentary and will be added to your bill, sometimes at inflated prices. You may also be charged for items you didn't order.

Politely refuse items you don't want when they're brought to the table; always check your bill carefully before paying; ask for prices upfront; request an itemized receipt if charges seem excessive; eat where locals eat rather than obvious tourist traps
Taxi Overcharging

Some taxi drivers may take longer routes, claim the meter is broken, add fake surcharges, or refuse to use the meter altogether, especially from the airport or cruise terminal. They may also claim they don't have change for large bills.

Use official taxis (cream colored with 'TAXI' sign); insist the meter is used; know the approximate fare to your destination; use ride-sharing apps like Uber or Bolt as alternatives; have small bills for payment; ask your hotel for estimated taxi fares
Port Wine Tasting Scams

Some unauthorized 'guides' or touts in Vila Nova de Gaia offer cheap port wine tastings but take tourists to establishments that charge excessive prices or sell inferior products. They may also pressure visitors into buying expensive bottles.

Book tastings directly with reputable port wine cellars; be wary of street touts offering deals; check prices before agreeing to tastings; visit well-known lodges like Sandeman, Taylor's, or Graham's; read reviews before visiting lesser-known establishments
Friendship Bracelet Scam

Individuals approach tourists offering to tie a 'friendship bracelet' or hand them a small gift like a sprig of rosemary. Once accepted or tied on, they demand payment and can become aggressive if refused.

Politely but firmly refuse any unsolicited items or services; don't let anyone tie anything on your wrist; keep walking if approached; say 'não, obrigado/a' (no, thank you) and avoid engaging in conversation
Fake Petition Scam

Scammers approach tourists with clipboards asking them to sign petitions for charitable causes or social issues. While the victim is distracted reading or signing, accomplices pickpocket them or the clipboard is used to conceal theft from bags.

Refuse to sign any petitions from strangers; keep your belongings secure when approached; be aware of your surroundings and anyone standing too close; simply walk away from such approaches
ATM Skimming and Distraction Theft

Card skimming devices may be placed on ATMs to capture card data, or someone may offer to 'help' when your card is retained by the machine. Distraction techniques are also used while victims are withdrawing money.

Use ATMs inside banks during business hours when possible; check for any unusual devices on card slots; cover the keypad when entering your PIN; don't accept help from strangers at ATMs; be aware of people standing too close; check your bank statements regularly
Unofficial Tour Guides

Unlicensed individuals approach tourists offering cheap walking tours or historical information but provide inaccurate information and may lead visitors to shops or restaurants where they receive commission, or demand high tips at the end.

Book tours through reputable companies or official tourism offices; licensed guides in Portugal should have identification; agree on prices before starting any tour; be skeptical of unsolicited tour offers; read reviews on platforms like TripAdvisor or GetYourGuide

Safety Tips

Practical advice to stay safe.

Money and Valuables

  • Use hotel safes for passports, extra cash, and valuable items you don't need daily
  • Carry only what you need for the day; leave expensive jewelry at home
  • Distribute money and cards in different pockets or bags
  • Keep a photocopy or digital copy of your passport and important documents separate from originals
  • Use ATMs during daylight hours and inside banks when possible
  • Notify your bank of travel plans to avoid card blocks
  • Carry some cash as smaller establishments may not accept cards

Transportation Safety

  • Validate your metro/bus ticket before boarding to avoid fines
  • Keep belongings secure and in sight on public transportation
  • Use official taxi ranks or reputable apps like Uber, Bolt, or Free Now
  • If renting a car, familiarize yourself with local driving laws and parking restrictions
  • Be aware that historic trams (Line 1) are popular with pickpockets due to crowding
  • Download the offline map of Porto for navigation without data
  • Keep your metro Andante card topped up to avoid delays

Accommodation Safety

  • Choose accommodations in well-reviewed, central areas for first-time visitors
  • Ensure your room has a working lock and use it, along with any security chain
  • Don't leave valuables visible in your room; use the safe if provided
  • Know the emergency exits and procedures of your accommodation
  • Keep the address and contact information of your hotel with you at all times
  • Be cautious when answering the door; verify identity of hotel staff
  • Check reviews for mentions of security issues before booking

Night Safety

  • Stick to well-lit, populated streets when walking at night
  • Travel in groups when possible, especially in nightlife areas
  • Pre-arrange transportation home before going out; avoid unlicensed taxis late at night
  • Keep your phone charged and accessible for emergencies
  • Be aware of your alcohol consumption and never leave drinks unattended
  • Avoid displaying intoxication as it makes you a target
  • Trust your instincts; if an area feels unsafe, leave

Communication and Connectivity

  • Save emergency numbers in your phone before arrival
  • Consider purchasing a local SIM card or activating international roaming
  • Learn basic Portuguese phrases; locals appreciate the effort ('Ajuda!' means 'Help!')
  • Share your itinerary with someone back home
  • Take photos of important documents and email them to yourself
  • Download offline maps and translation apps
  • Know your accommodation address in Portuguese for taxi drivers

Food and Drink Safety

  • Tap water is safe to drink throughout Porto
  • Choose restaurants with good hygiene standards; look for busy places with locals
  • Be aware that seafood should be consumed fresh, especially in summer heat
  • Wash hands frequently, especially before eating
  • Be cautious with ice in drinks at questionable establishments
  • If you have food allergies, learn how to communicate them in Portuguese
  • Pace yourself with port wine and local alcohol; it's stronger than it tastes

Information for Specific Travelers

Safety considerations for different traveler groups.

Women Travelers

Porto is generally safe for women travelers, including solo female travelers. Portugal ranks well in global safety indexes for women. Most women report feeling comfortable walking around during the day and in well-populated areas at night. However, standard precautions should be taken, and some unwanted attention (catcalling) may occur, though it's less common than in some other Southern European destinations.

  • Dress as you wish; Porto is a modern, liberal city with no specific dress code, though modest dress may reduce unwanted attention
  • Be confident and purposeful in your movements; avoid appearing lost or uncertain
  • If staying in hostels, consider female-only dormitories if available
  • Be cautious when accepting drinks from strangers in bars and nightclubs
  • Use well-lit, populated routes when walking at night; avoid shortcuts through dark alleys
  • Keep your phone charged and accessible; consider sharing your location with friends or family
  • If experiencing harassment, enter a shop or restaurant and ask for help; Portuguese people are generally helpful
  • Consider joining group tours or activities to meet other travelers
  • Trust your instincts; if a situation feels uncomfortable, remove yourself
  • Book accommodations in safe, central neighborhoods like Baixa, Ribeira, or Cedofeita
  • Be aware that some men may be persistent in nightlife areas; a firm 'não' (no) is usually respected
  • Save the contact information for your country's embassy or consulate

LGBTQ+ Travelers

Portugal is one of Europe's most LGBTQ+-friendly countries. Same-sex marriage has been legal since 2010, discrimination based on sexual orientation is illegal, and Portugal has comprehensive anti-discrimination laws. Porto specifically has strong legal protections for LGBTQ+ individuals.

  • Porto's main LGBTQ+ nightlife is concentrated in areas like Galerias de Paris and Ribeira, with several gay-friendly bars and clubs
  • The city hosts Porto Pride (Marcha do Orgulho) annually, usually in June or July
  • Public displays of affection are generally safe in central Porto, though discretion may be wise in more conservative neighborhoods
  • Most hotels and accommodations are LGBTQ+-friendly; major chains and boutique hotels are particularly welcoming
  • Visit the Plano B bar, Pride Coffee, or Zoom clubs, which are popular LGBTQ+ venues
  • Download local LGBTQ+ apps to connect with the community and find events
  • Portugal's national LGBTQ+ organization, ILGA Portugal, has resources and can provide support if needed
  • Same-sex couples can book double beds without issue at virtually all accommodations
  • Healthcare providers are professional and non-discriminatory; LGBTQ+ health concerns are handled respectfully
  • While generally safe, use the same precautions you would anywhere when meeting people through apps
  • Trans travelers should know that Portugal has progressive gender recognition laws, though carrying documentation matching your gender presentation may avoid confusion

Travel Insurance

Travel insurance is highly recommended for all visitors to Porto, even though it's a safe destination with good healthcare. While EU citizens can access public healthcare with an EHIC, it doesn't cover everything, and non-EU visitors will pay full price for medical care. Insurance provides crucial protection against medical emergencies, trip cancellations, lost belongings, and unexpected situations that could otherwise result in significant financial loss.

Medical expenses and emergency medical treatment (minimum €50,000 recommended) Emergency medical evacuation and repatriation Trip cancellation and interruption coverage Lost, stolen, or damaged baggage and personal belongings Theft of valuables including electronics and travel documents Personal liability coverage 24/7 emergency assistance hotline Coverage for adventure activities if planning surfing, hiking, or water sports Rental car excess/collision damage waiver if driving Pre-existing medical conditions if applicable
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